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GETTING STARTED
Get your whole company connected in as little as 5 weeks.
Choosing Workplace
Let's get into all the reasons that Workplace is the right choice for your business.
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From leveling-up company communication to building a better culture, we’re here to solve your toughest challenges.
Customer Stories
Find out how organizations like yours are using Workplace to solve their most important business challenges.
Why Workplace
Why Workplace? Because it's familiar, mobile, secure, integrated and connects everyone. Why else?
Diversity & Inclusion
We’re doing our bit for a better world by making sure every employee feels seen, heard and valued.
Future of Work
Learn how to take your first step into the metaverse with Meta's hardware and software solutions.
How can Workplace help you?
From leveling-up company communication to building a better culture, we’re here to solve your toughest challenges.
Business Communication
Our easy-to-use tools will make your most important messages unmissable, and your intranet inspirational.
Employee Engagement
Ditch the email for more engaging company-wide conversations that give every employee a voice.
Strengthen Culture
Show people you’re committed to culture by empowering everybody to be the best version of themselves.
Getting Connected
Bring your entire organization together on Workplace, even if they don't have an email address.
Frontline Workers
61% of frontline managers say there’s a disconnect in communication with head office. We help close the gap.
Remote and Hybrid Working
Whether your employees are in the office or working from home, Workplace keeps people informed, productive and connected to your company's culture.
Browse All
Organizations of all shapes and sizes are gaining a competitive edge with Workplace. Find your favorite story.
Podcasts
Check out this selection of Pioneer Podcasts to hear some of our favorite success stories straight from the horse's mouth.
TECHNICAL RESOURCES CENTER
Need help with setting up Workplace, managing domains or other technical info? Look no further.
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Just launched Workplace and not sure what to do next? We've got everything you need right here.
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You don't have to be an IT genius to launch Workplace, but if you are then these technical resources are for you.
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Our resource hubs will help you master some of Workplace's most popular features and embrace new ways of working.
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Start using Workplace
From step-by-step tutorials to in-depth launch guides and toolkits, you’ll find all the resources you need right here so you can hit the ground running.
Business Communication
From launching your Knowledge Library, to sharing company news, updates and more - we’ve got all the training you need to help you strengthen your business communications on Workplace.
Employee Engagement
Create a real connection between your teams, their work, and the rest of your organization with some of these tips and tricks.
Strengthen Culture
Strengthen your organization’s culture by celebrating the people behind the work, and build a real community on Workplace.
Set up Guides
From adding a domain to inviting users, follow this step-by-step guide to set up your Workplace.
Domain Management
Find out why domain management matters - and how to do it properly.
Workplace Integrations
Discover how to bring all your tools together. Something missing? Learn how to build your own integrations.
Account Management
Keep your Workplace up to date by creating, maintaining or deactivating user accounts.
Authentication
Make sure you only give access to the right people by integrating with your current identity solutions.
IT Configuration
Learn how to keep Workplace running smoothly with info on networks, email whitelisting and domains.
Account Lifecycle
Understand the process of inviting members of your organization to claim their accounts.
Security and Governance
Get the lowdown on how we keep your people and information safe on Workplace with added technical terminology.
Workplace API
Learn how you can automate and integrate your custom solutions with Workplace using our API.
Live Video resources
Looking to use Live Video to transform your Town Halls? This is the place to get tips, guides and practical insights.
Knowledge Library resources
Wish your intranet was a little more inspiring? Use these Knowledge Library resources to get started.
Employee experience
Ready to create a real culture of belonging? Discover how Workplace can help businesses deliver an employee engagement strategy that works.
Getting started
From launching Workplace to paying for it, learn more about those crucial first steps.
Using Workplace
This is where we reveal the hidden depths Workplace has to offer with tips and info on key features.
Managing Workplace
Got a specific question about managing content, data or employees? This is the place to ask it.
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Looking for answers to more technical questions about security, integration and the like? Start here.
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Need help with your Workplace account? Get the answers you need from our customer support team by filling out the form below.
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                                English (US)

                                Authentication

                                Learn about your options for allowing users access to Workplace.

                                Overview

                                This section covers everything related to user authentication and provides guidance and support on how Workplace allows users to access their accounts.

                                ?
                                Accounts should be provisioned before a user accesses their account for the first time. Read more about this first step in the Account Management section.

                                Workplace supports two methods for authentication:

                                Username and Password

                                Workplace supports username and password authentication. Passwords are managed and stored by Workplace and are set by users upon verifying their identity during their first access.

                                Read more in the Username and Password authentication guide.

                                Single Sign-On (SSO)

                                If your company uses an identity provider for other services, it's likely that you can use that for Single Sign-On (SSO) in Workplace. SSO offers the best controls for companies to manage access to Workplace. In this case, instead of a password, authentication credentials will be provided by an SSO solution.

                                Read more in the Single sign-on (SSO) authentication guide.